NHS 111 First

Think, NHS 111 First.

If you have an urgent, but non-life-threatening medical need, make sure you use NHS 111 first rather than going straight to A&E. If you do need urgent care, then NHS 111 can book you in to be seen quickly and safely in A&E. NHS 111 is also able to direct you to book an appointment at walk0in centres, GP practices, pharmacies and emergency dental services.

Contacting NHS 111 first will also help the NHS to keep you safe by maintaining social distancing and ensure that you receive the right care in the right place, in a more timely and safe way.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In the case of a life-threatening illness or injury always call 999.

You can now access NHS 111 Online making it easier to gain medical advice.

The free service can be accessed at www.111.nhs.uk. You will be required to enter a valid postcode and then you enter your symptoms to receive tailored health advice and signposting to relevant services in Knowsley.

You can also head to www.nhs.uk (formally NHS Choices), your complete guide to conditions, symptoms and treatments, including what to do and when to get help.