Knowsley’s walk-in centres are here for you

Knowsley CCG is reminding people to consider using a local walk-in centre before attending accident and emergency (A&E) with a minor injury or illness – including over evenings and weekends. A&E departments are for serious and life threatening injuries only.

Knowsley’s three local NHS walk-in centres at Halewood, Huyton or Kirkby have recently transferred to Mersey Care NHS Foundation Trust which means that some telephone contacts for the service have changed, but the offer remains the same.

People can
access a local NHS Walk-in Centre at Halewood, Huyton or Kirkby for urgent advice and treatment for a wide range of conditions – rashes and infections, ear ache and sore throats, minor cuts, bruises, burns and strains, urine infections, stomach upsets and flu-like symptoms. They can also provide emergency contraception and advice too.

The walk-in centres can be contacted directly on the below numbers:

  • Halewood – Tel: 0151 244 3533
  • Huyton – Tel: 0151 244 3150  
  • St Chad’s (Kirkby) – Tel: 0151 244 3065

Halewood, Huyton and Kirkby walk-in centres are all open Monday to Saturday from 8:00am to 8:30pm, and on Sundays and Bank Holidays from 10.00am to 8:30pm – but patients must call to book an appointment.
Patients will be triaged over the phone by an experienced clinician, who will ask questions about their health, offer over the phone advice and arrange a face-to-face appointment if needed.

Dr Simon Perrit, Clinical Lead for Unplanned Care, Knowsley CCG said:

“It remains important that patients can get the support and healthcare they need as local health services continue to recover from the pandemic.

“Most services including all of our GP practices, Walk-in Centres and other community services are fully open and here to support their patients as usual. It is possible that people may need to contact services by phone for a discussion first, but please be assured that if a face to face appointment is required, you will be able to be seen.”

Patients are also reminded that NHS 111 can be contacted for advice at any time - either by calling 111 or going to www.nhs.uk/111.

It’s staffed by a team of trained professionals and clinicians who can provide over the phone triage, and can book face-to-face appointments out-of-hours, if required.

However, people should still dial 999 as normal in a medical emergency, when someone is seriously injured, their life is at risk, or they could be having a heart attack or stroke – every second counts with these conditions.

To find out more about Knowsley’s three walk-in centres and where to find them, please visit:  https://www.merseycare.nhs.uk/our-services/knowsley/walk-centre

To access NHS 111, go to www.111.nhs.uk or dial 111 at any time – it operates 24 hours a day, every day.