Where to get help over the Bank Holiday

What is Covered in This Briefing?

GP Practices and Health Emergencies

NHS 111

Mental Health Crisis

NHS Walk-in Centres



GP Practices and Health Emergencies

GP practices will be closed over the Bank Holiday and pharmacies will be either closed or have limited opening hours. NHS walk-in centres will be open over the Bank Holiday but operating at a reduced service.

Always call 999 if you or someone you know experiences a life-threatening physical or mental health emergency.

For all other medical help or advice on Monday 25th May, you should use the NHS 111 service.

Let’s work together to keep emergency services, including A&E, free for those who need it.


NHS 111

If you’re unsure which service is right for you, go to www.111.nhs.uk where you can get medical advice and signposting to the most appropriate service.

You can also use the NHS 111 call centre where you can talk about your symptoms or concerns to a highly trained call handler.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

For any minor ailments such as colds, sprains and strains and a sore throat visit the www.selfcareforum.org for information on how you can treat these.


Mental Health Crisis

Dealing with a mental health crisis or emergency is taken as seriously as a physical health emergency.

Our local Mental Health providers have a crisis helpline 24 hours a day, please contact them if you or a member of your family/friend have need urgent support.

If you live in Kirkby, or have a GP in Kirkby, call Merseycare on 0151 330 7332.

If you live anywhere else in Knowsley, call the North West Boroughs Healthcare crisis line on 01925 275 309.

The Samaritans operate a free to call service 24 hours a day, 365 days a year, if you want to talk to someone in confidence.

Call them on 116 123 and then arrange to see a GP as soon as possible.


NHS walk-in centres

There are three walk-in centres in Knowsley, which are open 365 days a year and there is no need to make an appointment.

Due to the current COVID-19 pandemic, walk-in centres are still operating at a reduce service. You can access the walk-in centre service between 10am – 6pm 7 day a week, including weekends and Bank Holidays.

The walk-in centres in Knowsley are:

  • Huyton NHS walk-in centre, Nutgrove Villa, Westmorland Road, Huyton L36 6GA, 0151 244 3150.
  • Kirkby NHS walk-in centre, St Chads Clinic, St Chads Drive, Kirkby L32 8RE, 0151 244 3063.
  • Halewood NHS walk-in centre, The Halewood Centre, Roseheath Drive, Halewood L26 9UH, 0151 244 3532.



We also recommend taking advantage of all the services available at your local pharmacy for any minor health-related concerns. Most pharmacies will have private consultation rooms where they can advise you on self-care treatments and give you advice on your medication.

Pharmacies open on Monday 25th May are: 

ASDA Pharmacy - Huyton Lane - Huyton


Boots -  Cables Retail Park - Prescot


Kingsway Pharmacy - Kingsway Parade - Huyton


Kirkby Town Chemist - Newtown Gardens - Kirkby


Stockbridge Pharmacy - The Croft - Stockbridge Village


Tesco Instore Pharmacy - Cables Retail Park - Prescot