Coronavirus Information

Below is some simple advice about what you can do to protect yourself from coronavirus and to support your community to stay well.

Stay Informed

The latest official national guidance on corona virus from Public Health England & The Department of Health and Social Care can be found at: and at:

Service Changes

During the current situation, some services may be affected. If you need to see a GP, call your practice on the usual practice number. Do not attend the practice building.

Below is a list of our provider organisations and the link to their service change website. 

Visit the Knowsley Council website for everything you need to know about updates and changes to council services:


Stay Alert - Control the Virus - Save Lives

Everyone should stay at home as much as possible to help stop the spread of coronavirus.

This includes people of all ages  – even if you do not have any symptoms or other health conditions.

The only reasons to leave home are:

  • For work, where you cannot work from home.
  • Shopping at shops that are permitted to be open.
  • For exercise or to spend time outdoors.
  • Any medical need.
If you do have to go out for one of these reasons, you should:
  • Stay 2 metres (6ft) away from other people
  • Wash your hands for 20 seconds as soon as you get home  

Guidance on what everyone should do is available in English here on the government website, and on this same page there is information in Easy Read and several community languages covering advice for everyone and for people more at risk people.

What should I do if I have symptoms?

Advice on self-isolation can be found on the NHS website.

You should immediately self-isolate and stay at home if you have either or both of the following symptoms:

  • a high temperature (37.8C or over)
  • a new, continuous cough.
  • Loss or change in your normal sense of smell or tatse.

Contact the NHS 111 coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Please go to in the first instance. Only call 111 if you need help urgently. BSL users can use the NHS 111 video interpreter service

Contact your GP practice for advice over the phone or online.

How long should I self-isolate for?

  • If you have symptoms, stay at home for 7 days
  • If you live with other people, you should ALL  stay at home for 14 days from the day the first person got symptoms
  • If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days wherever possible

Guidance about what to do if you have symptoms of coronavirus is available here on the government website in English, Easy Read and several community languages.